UPDATE

At the request of Chop't management, the New York City Health Department conducted a restaurant inspection at the Companyís Pine Street location earlier today. The restaurant received a 100 score, its highest rating, and on that basis, has reopened for business.

As a result of the fact that the Health Department investigation and the Companyís internal inspection revealed no evidence of any rodent activity whatsoever anywhere in the restaurant, the company is now conducting a thorough investigation to determine the cause of this unfortunate incident.

Reports that a disgruntled employee was involved in this incident are completely false.

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An Open Letter From Colin & Tony to Our Guests: July 8th, 2014

Friends of Chopít,

We learned today that a guest reported finding a rodent in one of our sandwiches delivered from our Pine Street location in NYC. Nothing can describe what goes through the minds and hearts of all of us at Chopít in a moment like this. Our vigilance for delicious and safe food has never waivered since we first opened our doors back in 2001.

All of our restaurants are routinely inspected by the Department of Health in addition to our regular internal inspections. Our most recent Health Department inspection at Pine Street received an A rating. We also engage an independent restaurant sanitation audit company to ensure the quality and cleanliness of every Chopít.

Although none of the inspections at this location indicated any problems, we immediately took action. Those actions included closing the location temporarily in an abundance of caution in order to conduct a thorough inspection of the entire facility. Also, we have requested an inspection by the NYC Department of Health tomorrow morning in preparation for our reopening.

Every day, every hour, every minute... having served tens of millions of meals to all of you over the last 14 years, we take each individual meal as seriously as the first.

With sincere apologies,
Tony and Colin